Most arrival problems come from instructions written in a hurry: a missing gate code step, an unclear entrance or parking guests can’t find in the dark. Choose your entry method and arrival details and this builder writes a clear, step-by-step check-in message you can paste into Airbnb, Vrbo, Booking.com or your PMS. It uses placeholders like [ACCESS CODE] so you never type a live code into a website.
Don’t enter real door codes, Wi-Fi passwords or full addresses here. Placeholders are added for you.
The builder assembles your message from short, tested blocks in the order guests need them: getting there, parking, getting in, then the first few things they’ll look for once inside. Each entry method has its own numbered steps.
Anything sensitive becomes a placeholder: [ACCESS CODE], [WIFI PASSWORD], [STREET ADDRESS], [UNIT NUMBER]. Fill these in where you send the message. On Airbnb, scheduled messages and shortcodes can insert some details automatically.
Thrive Hosts covers this in Airbnb check-in instructions and self check-in vs host check-in.
Plan every guest message from booking to review, with editable templates.
Open tool →Guest ExperiencePut together a practical house manual without sharing credentials.
Open tool →Guest ExperienceWrite short, reasonable checkout requests guests will actually follow.
Open tool →Guest ExperienceDraft standard rules and reasonable requests in line with Airbnb’s current policy.
Open tool →Thrive Hosts handles check-in messaging, access codes and arrival issues for the properties we co-host, so guests get in smoothly and you don’t have to be on call.
Generated text is a starting point. Check it against your property, local rules and each platform’s policies before sending.